Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
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Matt Munro Makes Technology Groovy For Baby Boomers
If you’ve ever tried to get a piece of technology to work properly and thrown up your hands in frustration, have no fear, GroovyTek is here. The company, launched by Matt Munro, offers one-on-one, in-home or over-the-phone technology training sessions for those who just can’t find their technological groove.
Launched five years ago in Denver, Munro expanded into Phoenix two years later. Last year, he set up the company’s headquarters in Boca Raton. Since then, his three dozen or so technicians have spent more than 10,000 hours helping others understand how to operate their smart devices.
“When you see someone start playing Words with Friends with their grandson who they have not been able to visit, or sharing pictures, or commenting on social media, it is a magical moment,” says Munro. “We like to spread as many of those magic moments throughout the day as we can.”
Don’t know what kind of computer to purchase, or how to video conference with your family? GroovyTek can help. Want to order groceries online, watch a streaming television show or connect with your doctor via telehealth? GroovyTek can help. Need a safe way to store your passwords or optimize your existing computer? GroovyTek can help with that, too.
“Digital natives grew up with technology in schools and it comes second nature to them. And, there is this assumption that everyone else just needs to just figure it out. We don’t think that’s fair,” says Munro. “We want to make sure people can keep up with the changes and use us as a resource to be able to maximize the tools that are within their smartphones, tablets and computers.
Trainers are selected for their patience and are motivated by those “lightbulb moments” when they know they have helped someone start using their technology. They provide one-on-one service in hour-long sessions with a variety of pricing options and plans available. The company offers services from Fort Lauderdale north to Stuart with plans to expand in 2021.
In addition to in-home and over-the-phone training, GroovyTek has a 3,500-square-foot TekFun Center where visitors can check out various resources and attend workshops.
Call us today at 877.201.3586
to get patient, respectful technology training for your parents.
Client Reviews
We have had several help sessions with a GroovyTek trainer. WE could not be more pleased. My trainer takes all our questions and while answering types up his answers so even after he leaves, we can refer to his notes. I would recommend GroovyTek to any of my friends or family without hesitation. BTW, ALL the employees at this firm are extrememly knowledgeable and friendly.
Tom D
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
Karen M
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
Laura M
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
Margie C
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.
Mary D
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
Karen B
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
Jeff W
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
Natalie W
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
John B
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
Carole M
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
Eva S
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
Ingrid S
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
Jennifer H
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.