Dear GroovyTek team, I thank you from the bottom of my heart for this very supportive and beneficial service you provide! I am so grateful!
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
I think your service is great! I have used it, and I booked 2 sessions for my 83-year old husband who bought himself a new Ipad, but didn't know how to use it. He's been ill, so it was a great help that you came to the house. Thanks for the service.
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.