Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
faq
Need Help? Call Us.
877.201.3586
0
Shopping Bag
You Have 0 Items in Your Bag
GroovyTek FAQ
GroovyTek believes folks over the age of 40 are being mistreated and ignored by Silicon Valley. We are here to help change that.
GroovyTek is a personal technology training service that focuses on education and empowerment. We offer training sessions to help you get a handle on your technology.
Our prices range for on-site sessions, over the phone sessions, and memberships. Call our Customer Care team at 877-201-3586 to figure out the best deal to tackle your technology to-do list!
GroovyTek’s patient, respectful approach offers peace of mind to anyone looking for a local tech support service. Technology companies don’t offer user manuals these days, and it’s hard to stay up-to-date with constant changes.
From smart device hook-ups to WiFi and network connectivity support, GroovyTek can help diagnose problems and help you work through your to-do list.
GroovyTek has been in business for over eight years! During that time, we’ve racked up over 10,000 hours worth of experience covering all sorts of issues.
GroovyTek’s current physical locations are in Colorado, Arizona, and Florida. If you’re looking for remote support for a technical issue, no worries! We can help you from anywhere in the world.
You’ve probably heard of Geek Squad. However, GroovyTek’s approach is focused on education and empowerment. Rather than just fixing a broken screen or keyboard, GroovyTek can teach you how to master technology skills.
As more people are working and connecting online during the pandemic, GroovyTek has adapted to the changing times. We can conduct over the phone sessions, often on the same day you call in with an issue.
Yes! Our trainers can remotely access your devices from anywhere. No matter where you’re located, our trainers can help you with over the phone sessions even if they’re located outside the immediate service area.
Whether you’ve got an iPhone or a Windows laptop, or even if you’re not sure what you’ve got, we can help! No matter how tiny or large the issues, our trainers have the patience and skill set to solve it for you.
We can help you! Give our Customer Care Team a call at 877-201-3586. They can talk through your issues and pass the list along to your trainer.
GroovyTek can help with all sorts of issues like learning to text or helping you sync up your photos. But when it comes to hardware support, such as using tools to fix your computer, that’s not a service GroovyTek supports at this time.
Yes! From helping you get a new mobile device set up, get a direct connection to your computer and TV, or mobile device support, GroovyTek can help.
Some of our tutorials are located on our blog at www.groovytek.com/tekfun. Others are located on our YouTube channel.
During times of social distancing, our over the phone sessions are incredibly essential. Trainers can walk you through your issues over the phone. Or, they can remotely access your device and help you find what you’re looking for, just like they’re sitting right next to you.
GroovyTek Customer Support
Have feedback, questions, or concerns? Our customer care team is just a quick chat or email away—7 AM MT to 6 PM MT, Monday through Friday.
Tailored learning materials
Books, webinars, magazines, individualized training sessions, blog posts, and tutorials… we’ve got it all! No matter what you’re looking for, our resources can help.
Take Control Of Your Technology
Everything from your TV, to your smartphone, to your thermostat is updating daily. How are you supposed to keep up? We can help you knock out all the items on your technology to-do list.
Remote Virtual Learning Sessions
With stay-at-home orders in place across most states, it’s more important than ever to practice social distancing. Our remote learning sessions help you stay connected no matter where you are.
Client Reviews
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
Eva S
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
Marcia F
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
Ingrid S
A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
Jean G
The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!
Debera F
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
Cheryl M
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
Barb S
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
John B
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
Jennifer H
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
Michael M
Dear GroovyTek team, I thank you from the bottom of my heart for this very supportive and beneficial service you provide! I am so grateful!
Loretta J
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
Jeff W
I think your service is great! I have used it, and I booked 2 sessions for my 83-year old husband who bought himself a new Ipad, but didn't know how to use it. He's been ill, so it was a great help that you came to the house. Thanks for the service.
Susan S
Outstanding trainers with expertise and a lot of patience at a fair price. I have used them for two years and they have given me a much better understanding of the in's and outs of how to use many aspects of my computer. It is a pleasure to have them come to my home and work on my own computer problems.