GroovyTek FAQ

GroovyTek believes folks over the age of 40 are being mistreated and ignored by Silicon Valley. We are here to help change that.

GroovyTek is a personal technology training service that focuses on education and empowerment. We offer training sessions to help you get a handle on your technology.

Our prices range for on-site sessions, over the phone sessions, and memberships. Call our Customer Care team at 877-201-3586 to figure out the best deal to tackle your technology to-do list!

GroovyTek’s patient, respectful approach offers peace of mind to anyone looking for a local tech support service. Technology companies don’t offer user manuals these days, and it’s hard to stay up-to-date with constant changes.

From smart device hook-ups to WiFi and network connectivity support, GroovyTek can help diagnose problems and help you work through your to-do list.

GroovyTek has been in business for over eight years! During that time, we’ve racked up over 10,000 hours worth of experience covering all sorts of issues.

GroovyTek’s current physical locations are in Colorado, Arizona, and Florida. If you’re looking for remote support for a technical issue, no worries! We can help you from anywhere in the world.

You’ve probably heard of Geek Squad. However, GroovyTek’s approach is focused on education and empowerment. Rather than just fixing a broken screen or keyboard, GroovyTek can teach you how to master technology skills.

As more people are working and connecting online during the pandemic, GroovyTek has adapted to the changing times. We can conduct over the phone sessions, often on the same day you call in with an issue.

Yes! Our trainers can remotely access your devices from anywhere. No matter where you’re located, our trainers can help you with over the phone sessions even if they’re located outside the immediate service area.

Whether you’ve got an iPhone or a Windows laptop, or even if you’re not sure what you’ve got, we can help! No matter how tiny or large the issues, our trainers have the patience and skill set to solve it for you.

We can help you! Give our Customer Care Team a call at 877-201-3586. They can talk through your issues and pass the list along to your trainer.

GroovyTek can help with all sorts of issues like learning to text or helping you sync up your photos. But when it comes to hardware support, such as using tools to fix your computer, that’s not a service GroovyTek supports at this time.

Yes! From helping you get a new mobile device set up, get a direct connection to your computer and TV, or mobile device support, GroovyTek can help.

Some of our tutorials are located on our blog at Others are located on our YouTube channel.

During times of social distancing, our over the phone sessions are incredibly essential. Trainers can walk you through your issues over the phone. Or, they can remotely access your device and help you find what you’re looking for, just like they’re sitting right next to you.

GroovyTek Customer Support

Have feedback, questions, or concerns? Our customer care team is just a quick chat or email away—7 AM MT to 6 PM MT, Monday through Friday.

Tailored learning materials

Books, webinars, magazines, individualized training sessions, blog posts, and tutorials… we’ve got it all! No matter what you’re looking for, our resources can help.

Take Control Of Your Technology

Everything from your TV, to your smartphone, to your thermostat is updating daily. How are you supposed to keep up? We can help you knock out all the items on your technology to-do list.

Remote Virtual Learning Sessions

With stay-at-home orders in place across most states, it’s more important than ever to practice social distancing. Our remote learning sessions help you stay connected no matter where you are.

Client Reviews