I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
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Fall-ing In Love With an e-Reader
As we are getting into Fall and making our way into Winter, why don’t you make the strain on bookshelves a little lighter with an E-Reader and digital library card?
If E-Readers have not struck your fancy before, which is understandable, take another look at them. Over the years, they have become more accessible and easier to fall into a book’s world. In addition, E-Ink screens are made to avoid the typical eye strain that many people deal with using a standard LCD screen. The most popular e-reader is the Amazon Kindle line, but products like the Kobo Clara HD and Onyx Book Note Air are excellent options as well.
Are you a fan of Libraries? Of course, how can you not be? Free access to a ton of books to read at any time sounds like a dream. Unfortunately, it has been more challenging for people to take advantage of their local library over the last year, but (as for most things), there is an app for that. We recommend Libby; it is available for most libraries. Although the app is not directly available for Kindles, you can browse the website on your computer and send your books directly to the kindle. The previously mentioned Kobo e-readers put a focus on supporting public libraries. The majority of the Kobo line offers a built-in OverDrive feature that lets you borrow books directly from your reader.
Suppose these E-Readers sound like a fantastic way to cozy up with a good book or 2 or 10 this fall, be sure to check out these apps and products. As always, if you would like some more help getting used to your new E-Reader and digital library access, reach out, and we can set you up with one of our helpful trainers.
Call us today at 877.201.3586
to get patient, respectful technology training for your parents.
Client Reviews
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
Karen B
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
Jennifer H
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
Carole M
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
John B
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
Barb S
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
Marcia F
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
Karen M
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
Natalie W
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
Laura M
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.
Jim H
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
Cheryl M
We have had several help sessions with a GroovyTek trainer. WE could not be more pleased. My trainer takes all our questions and while answering types up his answers so even after he leaves, we can refer to his notes. I would recommend GroovyTek to any of my friends or family without hesitation. BTW, ALL the employees at this firm are extrememly knowledgeable and friendly.
Tom D
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
Margie C
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.