A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
My tech is patiently bringing me (at age 79) into the computer age. I am so glad that I found him through GroovyTek. What a wonderful gift!
We have had several help sessions with a GroovyTek trainer. WE could not be more pleased. My trainer takes all our questions and while answering types up his answers so even after he leaves, we can refer to his notes. I would recommend GroovyTek to any of my friends or family without hesitation. BTW, ALL the employees at this firm are extrememly knowledgeable and friendly.
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
Outstanding trainers with expertise and a lot of patience at a fair price. I have used them for two years and they have given me a much better understanding of the in's and outs of how to use many aspects of my computer. It is a pleasure to have them come to my home and work on my own computer problems.
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.