I think your service is great! I have used it, and I booked 2 sessions for my 83-year old husband who bought himself a new Ipad, but didn't know how to use it. He's been ill, so it was a great help that you came to the house. Thanks for the service.
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The Big Four: Who Are The Players?
To gain a clear view of the overall personal technology landscape, it’s helpful to have an understanding of who the main players are today. While there are certainly other companies involved in the business of personal technology, there are four that impact our day-to-day relationship with personal technology to the most significant extent.
APPLE
Apple was founded by Steve Jobs and Steve Wozniak in 1976 in California. Steve Jobs was a pioneer in terms of understanding the potential market for personal technology devices. Apple has always been at the forefront of innovation with a fundamental tie to sleek and intuitive design, and has often appeared ahead of their time with their product development. Apple has launched some of the most innovative and industry-defying products from personal computers, to iPods, to the iPhone.
MICROSOFT
In 1975, Bill Gates and Paul Allen founded Microsoft in Albuquerque, New Mexico. The “soft” in the name is true to the company’s initial focus and continued commitment to developing and spreading the use and application of software programs they develop. Microsoft is most known for its operating systems, including Windows. Microsoft has also become ubiquitous in the business community with their Office programs, designed to increase the functionality and productivity for computers.
In 1996, Larry Page and Sergey Brin, PhD students at Stanford, started Google as a research project. Google realized that the existing search engines were providing search results simply by ranking how many times websites used a particular word. Google focused on indexing websites by relevance instead. By focusing on harnessing the vast information available on the internet, Google has carved out a powerful space that influences how we access and interact with content on our personal technology.
AMAZON
In 1994, Jeff Bezos created Amazon. Amazon has always been committed to the idea that internet commerce represents a massive new retail frontier. Amazon set out to build an online superstore that would eventually carry everything from A to Z, while focusing on innovation in terms of its shopping experience and fulfillment. The impact Amazon has had on retail across the globe is massive, and we are constantly waiting to see what this retail giant will do next.
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Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
Michael M
A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
Jean G
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
Jeff W
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
Karen M
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
Barb S
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.
Jim H
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
Marcia F
Outstanding trainers with expertise and a lot of patience at a fair price. I have used them for two years and they have given me a much better understanding of the in's and outs of how to use many aspects of my computer. It is a pleasure to have them come to my home and work on my own computer problems.
Jerry P
My tech is patiently bringing me (at age 79) into the computer age. I am so glad that I found him through GroovyTek. What a wonderful gift!
Judy K
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
Natalie W
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
Carole M
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
John B
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
Ingrid S
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!