Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.
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The Big Four: Who Are The Players?
To gain a clear view of the overall personal technology landscape, it’s helpful to have an understanding of who the main players are today. While there are certainly other companies involved in the business of personal technology, there are four that impact our day-to-day relationship with personal technology to the most significant extent.
APPLE
Apple was founded by Steve Jobs and Steve Wozniak in 1976 in California. Steve Jobs was a pioneer in terms of understanding the potential market for personal technology devices. Apple has always been at the forefront of innovation with a fundamental tie to sleek and intuitive design, and has often appeared ahead of their time with their product development. Apple has launched some of the most innovative and industry-defying products from personal computers, to iPods, to the iPhone.
MICROSOFT
In 1975, Bill Gates and Paul Allen founded Microsoft in Albuquerque, New Mexico. The “soft” in the name is true to the company’s initial focus and continued commitment to developing and spreading the use and application of software programs they develop. Microsoft is most known for its operating systems, including Windows. Microsoft has also become ubiquitous in the business community with their Office programs, designed to increase the functionality and productivity for computers.
In 1996, Larry Page and Sergey Brin, PhD students at Stanford, started Google as a research project. Google realized that the existing search engines were providing search results simply by ranking how many times websites used a particular word. Google focused on indexing websites by relevance instead. By focusing on harnessing the vast information available on the internet, Google has carved out a powerful space that influences how we access and interact with content on our personal technology.
AMAZON
In 1994, Jeff Bezos created Amazon. Amazon has always been committed to the idea that internet commerce represents a massive new retail frontier. Amazon set out to build an online superstore that would eventually carry everything from A to Z, while focusing on innovation in terms of its shopping experience and fulfillment. The impact Amazon has had on retail across the globe is massive, and we are constantly waiting to see what this retail giant will do next.
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I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
Carole M
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
Jeff W
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
Barb S
The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!
Debera F
We have had several help sessions with a GroovyTek trainer. WE could not be more pleased. My trainer takes all our questions and while answering types up his answers so even after he leaves, we can refer to his notes. I would recommend GroovyTek to any of my friends or family without hesitation. BTW, ALL the employees at this firm are extrememly knowledgeable and friendly.
Tom D
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
John B
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.
Mary D
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
Ingrid S
Outstanding trainers with expertise and a lot of patience at a fair price. I have used them for two years and they have given me a much better understanding of the in's and outs of how to use many aspects of my computer. It is a pleasure to have them come to my home and work on my own computer problems.
Jerry P
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
Cheryl M
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
Michael M
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
Karen B
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
Marcia F
A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!