Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.
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The Big Four: Who Are The Players?
Thursday, May 30, 2019
To gain a clear view of the overall personal technology landscape, it’s helpful to have an understanding of who the main players are today. While there are certainly other companies involved in the business of personal technology, there are four that impact our day-to-day relationship with personal technology to the most significant extent.
APPLE
Apple was founded by Steve Jobs and Steve Wozniak in 1976 in California. Steve Jobs was a pioneer in terms of understanding the potential market for personal technology devices. Apple has always been at the forefront of innovation with a fundamental tie to sleek and intuitive design, and has often appeared ahead of their time with their product development. Apple has launched some of the most innovative and industry-defying products from personal computers, to iPods, to the iPhone.
MICROSOFT
In 1975, Bill Gates and Paul Allen founded Microsoft in Albuquerque, New Mexico. The “soft” in the name is true to the company’s initial focus and continued commitment to developing and spreading the use and application of software programs they develop. Microsoft is most known for its operating systems, including Windows. Microsoft has also become ubiquitous in the business community with their Office programs, designed to increase the functionality and productivity for computers.
In 1996, Larry Page and Sergey Brin, PhD students at Stanford, started Google as a research project. Google realized that the existing search engines were providing search results simply by ranking how many times websites used a particular word. Google focused on indexing websites by relevance instead. By focusing on harnessing the vast information available on the internet, Google has carved out a powerful space that influences how we access and interact with content on our personal technology.
AMAZON
In 1994, Jeff Bezos created Amazon. Amazon has always been committed to the idea that internet commerce represents a massive new retail frontier. Amazon set out to build an online superstore that would eventually carry everything from A to Z, while focusing on innovation in terms of its shopping experience and fulfillment. The impact Amazon has had on retail across the globe is massive, and we are constantly waiting to see what this retail giant will do next.
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I was so pleased to find GroovyTek. Although I am pretty tech savy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
Natalie W
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind , friendly, people.
Ingrid S
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
John B
The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!
Debera F
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
Laura M
A wonderful service in every aspect from calling in to set up an appointment with Groovytek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
Jean G
I have had two great sessions with GroovyTek. And finally I have learned to use my smartphone calendar ! I'm looking forward to my next session
Mary D
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
Carole M
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
Karen B
We have had several help sessions with a GroovyTek trainer. WE could not be more pleased. My trainer takes all our questions and while answering types up his answers so even after he leaves, we can refer to his notes. I would recommend GroovyTek to any of my friends or family without hesitation. BTW, ALL the employees at this firm are extrememly knowledgeable and friendly.
Tom D
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
Karen M
I think your service is great! I have used it, and I booked 2 sessions for my 83-year old husband who bought himself a new Ipad, but didn't know how to use it. He's been ill, so it was a great help that you came to the house. Thanks for the service.
Susan S
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
Margie C
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.