The virtual world is growing and developing new elements almost every day. To say it is hard to keep up with all these developments would be a major understatement. However, it is important to be proactive and become aware of new vulnerabilities as our interactions with the virtual world expand. The goal of this session is to educate folks on best practices to keep ourselves safe and protect our online information.
Ask any family member or friend if they, or someone they know, have been hacked, scammed, or even been one of many affected by a data breach. We can almost guarantee that everyone will say yes. Data breaches can happen any day and at any time in daily life. You can become vulnerable to hacks while doing things you don’t give a second thought to, like swiping your credit card at a payment terminal in a department store, or accidentally clicking the wrong link on a pop-up ad while browsing the Internet. We are all at risk but don’t despair. There are ways to keep yourself safe while comfortably using the Internet.
For many of us, when we hear the term hack or imagine a hacker, it is usually a vague, shadowy image. As a culture, we don’t seem to have a clear understanding of who hackers are and how they work. The first step to begin understanding more about the threat they pose is to give a face and a purpose to these folks and their methods.
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
Eva S
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
Jennifer H
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
Carole M
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
Margie C
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
Laura M
A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
Jean G
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
Michael M
I think your service is great! I have used it, and I booked 2 sessions for my 83-year old husband who bought himself a new Ipad, but didn't know how to use it. He's been ill, so it was a great help that you came to the house. Thanks for the service.
Susan S
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
Barb S
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
Natalie W
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.
Mary D
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.
Jim H
We have had several help sessions with a GroovyTek trainer. WE could not be more pleased. My trainer takes all our questions and while answering types up his answers so even after he leaves, we can refer to his notes. I would recommend GroovyTek to any of my friends or family without hesitation. BTW, ALL the employees at this firm are extrememly knowledgeable and friendly.
Tom D
The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!
Debera F
Outstanding trainers with expertise and a lot of patience at a fair price. I have used them for two years and they have given me a much better understanding of the in's and outs of how to use many aspects of my computer. It is a pleasure to have them come to my home and work on my own computer problems.