I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
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What is Right to Repair?
Have you ever experienced the feeling of dropping your phone? That sense of dread before you turn it over, hoping the glass hasn't cracked. If the glass is broken, then comes the ultimate question: do you try to get it replaced or just buy a new phone? Most of the time, replacing the screen can cost as much as a new phone. Phone companies make it purposefully difficult to repair their devices, and this is where the Right to Repair movement started.
If you haven’t heard about it, the Right to Repair movement has been around for a while but recently has started to pick up speed. The main focus is making repairing devices like phones or computers more accessible and not limited to just the company that makes the device itself. One of the biggest focuses is giving third-party repair companies the proper tools and manuals to repair devices no matter what company originally manufactured the device. Companies like Apple are notorious for making it incredibly difficult to fix their products, even going so far as to limit how many and what replacement parts are available to repair shops.
The movement had some successes in the past in states like Massachusetts but has not gained much traction around the rest of the country. Early in July, President Biden put an executive order in place to help this movement along in the U.S. Right now, it is not clear on the specifics of what this order will cover, but it is a huge step forward.
Now, if you are lucky enough to have never had to take your device in for repair or just replace it entirely, you may be asking yourself, why does this matter? First, allowing consumers to repair their devices will make a substantial environmental impact, significantly reducing the amount of e-waste that each person throws away each year. Second, the right to repair will also make the repair market more competitive and diverse, leading to lower prices replacing that cracked screen or dead laptop.
Call us today at 877.201.3586
to get patient, respectful technology training for your parents.
Client Reviews
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
Cheryl M
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
Laura M
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
Eva S
We have had several help sessions with a GroovyTek trainer. WE could not be more pleased. My trainer takes all our questions and while answering types up his answers so even after he leaves, we can refer to his notes. I would recommend GroovyTek to any of my friends or family without hesitation. BTW, ALL the employees at this firm are extrememly knowledgeable and friendly.
Tom D
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
Natalie W
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
Ingrid S
I think your service is great! I have used it, and I booked 2 sessions for my 83-year old husband who bought himself a new Ipad, but didn't know how to use it. He's been ill, so it was a great help that you came to the house. Thanks for the service.
Susan S
The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!
Debera F
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.
Mary D
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
Jeff W
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
Marcia F
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
Jennifer H
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
John B
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.