Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
A few weeks ago, I came across an article in the Sun Sentinel explaining how two local women had recently fallen victim to a new online scam. The article went in-depth, explaining how online scammers are now targeting people with a newer type of email scam called an imposter scam. According to the Federal Trade Commission, the top fraud of 2020 was imposter scams, with government and business imposters being among the most common, consumers reported a loss of over 1.2 billion dollars to these scams.
Basically, with this scheme, hackers phish people with emails about extending a service plan from a name-brand company. In this case, it was Geek Squad. As with most phishing scams, the email is the trojan horse used to access the target's personal computer or device. Once access is gained, the hackers demand a ransom to return access to the person. What is super sad about this story is that one of the people ended up paying over 50K to the scammers in the form of untraceable gift cards to various companies in South Florida, and the victim was ashamed to tell her family and friends about what she was going thru when the events were happening.
As we find ourselves spending more and more time online, we must realize that these scammers are fine-tuning their methods, updating their tactics, and putting their efforts behind scams leading them to the best results. You know you don't really hear much anymore about people being told they just inherited a large amount of wealth from a previously unknown uncle who happened to be royalty in an obscure African nation. But a handful of years ago, that storyline was out there quite prominently as it must have led to some good results for these scammers. Just like anything, they evolve their tactics and techniques to thrive and survive.
With all that being said, the recommendations we make to keep yourself safe while spending more and more time online remain consistent and easy for us to put into action. It really does come down to being aware of potential traps to share your information.
Here are a few best practices to always consider:
Again, while it is alarming, the best defense is the awareness that dangers exist, and taking a few small steps to ensure you are operating safely can make all the difference.
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
Dear GroovyTek team, I thank you from the bottom of my heart for this very supportive and beneficial service you provide! I am so grateful!
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
My tech is patiently bringing me (at age 79) into the computer age. I am so glad that I found him through GroovyTek. What a wonderful gift!
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!