Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
A few weeks ago, I came across an article in the Sun Sentinel explaining how two local women had recently fallen victim to a new online scam. The article went in-depth, explaining how online scammers are now targeting people with a newer type of email scam called an imposter scam. According to the Federal Trade Commission, the top fraud of 2020 was imposter scams, with government and business imposters being among the most common, consumers reported a loss of over 1.2 billion dollars to these scams.
Basically, with this scheme, hackers phish people with emails about extending a service plan from a name-brand company. In this case, it was Geek Squad. As with most phishing scams, the email is the trojan horse used to access the target's personal computer or device. Once access is gained, the hackers demand a ransom to return access to the person. What is super sad about this story is that one of the people ended up paying over 50K to the scammers in the form of untraceable gift cards to various companies in South Florida, and the victim was ashamed to tell her family and friends about what she was going thru when the events were happening.
As we find ourselves spending more and more time online, we must realize that these scammers are fine-tuning their methods, updating their tactics, and putting their efforts behind scams leading them to the best results. You know you don't really hear much anymore about people being told they just inherited a large amount of wealth from a previously unknown uncle who happened to be royalty in an obscure African nation. But a handful of years ago, that storyline was out there quite prominently as it must have led to some good results for these scammers. Just like anything, they evolve their tactics and techniques to thrive and survive.
With all that being said, the recommendations we make to keep yourself safe while spending more and more time online remain consistent and easy for us to put into action. It really does come down to being aware of potential traps to share your information.
Here are a few best practices to always consider:
Again, while it is alarming, the best defense is the awareness that dangers exist, and taking a few small steps to ensure you are operating safely can make all the difference.
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
My tech is patiently bringing me (at age 79) into the computer age. I am so glad that I found him through GroovyTek. What a wonderful gift!
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.