GroovyTek | Personal Technology Training

How to Get One-on-One Technology Help?

Tuesday, May 26, 2020
One-on-One Technology - The Future Wave of Individualized Tech Support

When was the last time you picked up something new? Maybe it’s been a while since you took a class at the community college, or tried to attend a local seminar. Whether you wanted to pick up watercolor painting or a new language, there’s always a great way to learn something. However, everyone learns differently. If you’ve ever had kids, then you probably know this. Some kids learn better with a hands-on approach, and other kids learn better by listening. Of course, you’ve heard of other educational issues that stem from a lack of care to each student’s learning style, class sizes that are too big for a teacher to give anyone individualized instruction, and more.

Even if you’ve technically been out of school for decades, these issues are still relevant whenever you go to learn something new. You might try to get someone to help you, but they’re not interested. Or, if they are there to teach you, they don’t have time to answer your questions. Even if they do, the approach is incredibly dry and you can’t focus enough to learn anything. What else can you do?

When it comes to something like watercolor painting or basket weaving, it might seem easier to just give up. After all, weaving a basket won’t change your life. But what about when it comes to adopting new technology? You’ve lived through so many changes—from highly pixelated color TV to sleek digital innovations, from a rotary phone to a tiny smartphone that can fit in your pocket. You’ve lived through so many tidal waves of change, but what now? Everything is changing so rapidly that it might seem impossible to pick up. And if you watch your grandchildren communicate digitally, everything happens so fast. It doesn’t take them five minutes to send a text. If anything, it takes about five seconds. If you’re so far behind, can you ever catch up? And what about learning something new that everyone seems to have already mastered? It’s easy to feel intimidated or stupid, even if you’re asking family members a few simple questions.

One-on-One Technology Help is the Answer!

You might think that you’re set in your ways, and there’s no point in trying to learn new technology now. But that’s not true! The problem is with the approach and lack of any kind of comprehensive instruction that comes with your devices, not with you. With the proper approach and highly individualized tech support, you can master anything. With that type of customer technology training, you can be well on your way to exploring personal technology with confidence and excitement. With a few basic tools in your belt, there’s nothing you can’t do.

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But how can you learn something new that’s so complicated? After all, new updates are coming out every single day. The best way is to start on a personal technology coaching journey with some unique tools that will enable you to navigate digital situations to achieve your goals with confidence. At GroovyTek, we’ve found that responsive personal technical support is the best way to go. After all, communication is key. If you’re being listened to, then you know that the person you’re chatting with has your goals in mind. There’s no agenda, and no impatience and frustration when you don’t ‘catch on’ quickly enough! You learn at your own pace, and that’s what our personal technology experts specialize in. Collectively, they’ve logged over 10,000 hours on the mission of empowering people to navigate through problems and develop skills to be able to troubleshoot, even when a GroovyTek  technology trainer isn’t there to hold your hand. And if you ever get stuck, your trainer is just a call away!

Our approach to custom technology help relies on you. What personality type do you have? Where are you located? What do you want to achieve? What devices do you use? Once we learn what you’re trying to achieve, we can pass that information onto a personal technology trainer. Once we match schedules and find a date and time that you prefer, we can get you scheduled!

The best part about our one-on-one technology support is that it’s completely customized to you. Whatever you want to achieve, your trainer is there to listen. Your learning preferences are paramount, and our trainers can adjust to however you learn best. Even if you don’t understand what the problem really is, and can only communicate your frustration with however your phone is acting up, we can still dig into the problem and walk you through it.

What’s the Main Goal of our One-on-One Technology Support?

 Empowering you with confidence. If you have some basic skills in your toolbelt to fall back on, you’ll know exactly what to do. That knowledge will empower you to be a gatekeeper against frustrations, viruses, scams, and more. You won’t fall for them, because you’ll be educated enough to know what to look for! If you want to stay safe and have fun on your personal technology training journey, your trainer is here to help.

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