We have had several help sessions with a GroovyTek trainer. WE could not be more pleased. My trainer takes all our questions and while answering types up his answers so even after he leaves, we can refer to his notes. I would recommend GroovyTek to any of my friends or family without hesitation. BTW, ALL the employees at this firm are extrememly knowledgeable and friendly.
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7 Shopping Tech Tips for Holiday Season
As we head into what will be possibly the most unique holiday shopping season of our time, it is important to keep your guard up against possible fraud. Here are seven technology-related shopping tips to keep in mind while completing your 2020 Holiday shopping list:
through GroovyTek’s over-the-phone membership.
- Using a digital wallet is a great way to avoid card scammers. By using Apple Wallet and Apple Pay, Google Pay, or Samsung Pay, you can avoid the risk of card and chip scanners. Most card readers today are equipped to handle digital payments. This not only protects you from chip readers, but it also can help with organization as you do not necessarily need your wallet or physical card with you at all times.
- When it comes to banking and online payments, mobile apps are the way to go. They come from a trusted source and are apps directly from the bank or financial institution. You can download these apps at the App Store and Google Play. The banking apps are written to be more secure than even the bank’s websites.
- While “out and about,” try to avoid connecting to “free public Wi-Fi” and never use Wi-Fi that does not require a password or network key to join. Hackers often create their own network that mimics the free Wi-Fi at your local coffee shop. Users connect thinking they are on the establishment’s Wi-Fi, but what happens is you have connected to a hacker’s connection, and they now can access your device that is connected to their Network.
- To ensure a website site is secure and safe for shopping, look for “s” following “http” https://www.bankofamerica.com. The “s” ensures the website is encrypted, and your personal information is secure.
- Set up two-factor authentications and biometric sign-in as well wherever you can. Most banking apps and others allow you to use the biometric you have set up to unlock your device to also sign into their apps.
- Keep passwords for your banking and payments different from social media and email accounts. Your password should be a minimum of 12 characters with at least one capital letter, number, and one symbol.
- One beneficial feature of Amazon.com is the reviews presented by customers. If you are unsure of a product’s quality, you can read what other people have to say about their purchase. It is often the 2,3,4-star reviews that give the best feedback, as 5-star reviews can sometimes be given in exchange for a free product or another perk.
We believe there are many advantages to conducting your shopping online, aside from the safety and convenience of doing some from your home. We simply want you to remain aware of potential red-flags to avoid unnecessary stress related to possible scams and fraud.
Client Reviews
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
Natalie W
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
Jennifer H
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
Karen M
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
Cheryl M
The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!
Debera F
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
Jeff W
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
Carole M
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
Barb S
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
Marcia F
Outstanding trainers with expertise and a lot of patience at a fair price. I have used them for two years and they have given me a much better understanding of the in's and outs of how to use many aspects of my computer. It is a pleasure to have them come to my home and work on my own computer problems.
Jerry P
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.
Mary D
A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
Jean G
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
Ingrid S
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.