GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
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What Does GroovyTek Do?
Personal technology is big business these days—just ask Silicon Valley! Every year, more shiny new devices are placed into consumers’ hands. From smart assistants like Alexa to sleek iPhone models, the personal technology landscape is constantly shifting. It’s hard to keep up. Constant updates without the benefit of a readable user’s manual can make your phone, tablet, or laptop impossible to use. Sometimes, technology feels more frustrating than fun. That’s why GroovyTek was created: to fill an educational gap for people interested in taking control of their personal technology.
At GroovyTek, we provide in-home and over-the-phone sessions with knowledgeable, patient trainers. If you’re afraid of asking friends and family how to manage photos or change passwords, we’re here to help! No matter what type of personal technology issue you have, our priority is giving our clients confident solutions.
the phone sessions to stay connected with your trainer.
It seems like a respectful, empathetic approach should be obvious. Unfortunately, that doesn’t seem to be the case. Our groovy trainers put your agenda front and center, to make sure your questions are answered and you feel comfortable.
Cheri M., a friend of GroovyTek, can vouch for our approach:
“Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. Received my money’s worth of valuable instruction.”
With over 10,000 hours of personal technology training sessions under our belts, we’re excited to give you the support you need to feel empowered and confident!
Client Reviews
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
Barb S
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
Cheryl M
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
Natalie W
My tech is patiently bringing me (at age 79) into the computer age. I am so glad that I found him through GroovyTek. What a wonderful gift!
Judy K
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
Laura M
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.
Jim H
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
Ingrid S
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
Jennifer H
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
Jeff W
Outstanding trainers with expertise and a lot of patience at a fair price. I have used them for two years and they have given me a much better understanding of the in's and outs of how to use many aspects of my computer. It is a pleasure to have them come to my home and work on my own computer problems.
Jerry P
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
Eva S
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
Carole M
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
Karen B
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!