Computer Assistance, Technical Remote Training and Device Specialists for the Alaska Region
Living in Alaska and need local technology assistance? We’ve got all sorts of ways to meet your needs! GroovyTek is here to help, so make sure to give a ring at 877-201-3586, and one of our respectful team members can answer your questions. Or, they’ll make sure that you get in touch with the right Customer Care Specialist!
Complete the form below with any questions you may have and a Customer Care Specialist will be with you soon to help you with your Personal Technology Support! GroovyTek is your local Alaska Resource for Computer Assistance, Tech Support and Technology Training!
Apple and Android devices having issues? GroovyTek is the place to call! Let our technicians help troubleshoot your issues and get you up and running
We can troubleshoot your hard drive and operating system to get you back up and running. Experts are on hand to give you the personal help you need. See our services and check us out! Alaska residents call now!
Patience and professionalism go a long way. GroovyTek understands and wants to help Alaska you with your technology. Wifi problems? No problem! Connection support? You got it! Contact us for help today
Frustrated or just need help through the process? Our Tech Experts are here to help you thru with it patience, professionalism, and respect
Our computer experts have created a complete learning center to assist with your technology journey. We’ve created a monthly magazine, full of topical information, informative articles, and cool games and puzzles. We also have resources that include videos, webinars, lunch-and-learn classes, sessions, and more!
Have feedback, questions, or concerns? Our customer care team is just a quick chat or email away—7 AM MT to 6 PM MT, Monday through Friday.
Books, webinars, magazines, individualized training sessions, blog posts, and tutorials … we’ve got it all! No matter what you’re looking for, our resources can help.
Everything from your TV, to your smartphone, to your thermostat is updating daily. How are you supposed to keep up? We can help you knock out all the items on your technology to-do list.
It’s more important than ever to practice social distancing. Our remote learning sessions help you stay connected no matter where you are.
Dear GroovyTek team, I thank you from the bottom of my heart for this very supportive and beneficial service you provide! I am so grateful!
Outstanding trainers with expertise and a lot of patience at a fair price. I have used them for two years and they have given me a much better understanding of the in's and outs of how to use many aspects of my computer. It is a pleasure to have them come to my home and work on my own computer problems.
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
We have had several help sessions with a GroovyTek trainer. WE could not be more pleased. My trainer takes all our questions and while answering types up his answers so even after he leaves, we can refer to his notes. I would recommend GroovyTek to any of my friends or family without hesitation. BTW, ALL the employees at this firm are extrememly knowledgeable and friendly.
The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
I think your service is great! I have used it, and I booked 2 sessions for my 83-year old husband who bought himself a new Ipad, but didn't know how to use it. He's been ill, so it was a great help that you came to the house. Thanks for the service.
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
My tech is patiently bringing me (at age 79) into the computer age. I am so glad that I found him through GroovyTek. What a wonderful gift!
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.