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new york Personal Technology Training & Tech Services
Computer Assistance, Technical Remote Training and Device Specialists for the New York Region
Need Help with Your Personal Technology?
GroovyTek can give you the tools you need to progress in your personal technology training journey. Our office is ready and waiting to take your New York area call at 877-201-3586, and one of our respectful team members can answer your questions. Or, they’ll make sure that you get in touch with the right Customer Care Specialist!
Contact GroovyTek in New York
Complete the form below with any questions you may have and a Customer Care Specialist will be with you soon to help you with your Personal Technology Support! GroovyTek is your local New York Resource for Computer Assistance, Tech Support and Technology Training!
Most Popular Services in new york
Mobile Device Support
GroovyTek provides in-home support for your Apple and Android devices, whether you’re using a phone or a tablet. No matter what issue you’re having, we can help troubleshoot.
Computer Repair & Help
Need patient, on-demand computer repair? Our experts work with all operating systems and provide in-home and online services. We can troubleshoot hard drive issues, operating system problems, and much more.
WiFi and Network Connectivity Support
Want faster Internet? If your WiFi connection is slow and spotty, our techs can help speed it up. From fixing your network connection to boosting your WiFi signal, we can establish a secure, speedy Internet connection.
TRAINING CENTER SERVICE
Our tech training approach relies on a unique, personalized approach to tech support. After thousands of hours, we’ve fine-tuned our methods to make sure you get the best tech support service possible. We can train you to send texts, set up your new phone, buy a new device, and more!
COMPUTER DEVICES LEARNING AND TRAINING
Our computer experts have created a complete learning center to assist with your technology journey. We’ve created a monthly magazine, full of topical information, informative articles, and cool games and puzzles. We also have resources that include videos, webinars, lunch-and-learn classes, sessions, and more!
GroovyTek Customer Support
Have feedback, questions, or concerns? Our customer care team is just a quick chat or email away—7 AM MT to 6 PM MT, Monday through Friday.
Tailored learning materials
Books, webinars, magazines, individualized training sessions, blog posts, and tutorials … we’ve got it all! No matter what you’re looking for, our resources can help.
Take Control Of Your Technology
Everything from your TV, to your smartphone, to your thermostat is updating daily. How are you supposed to keep up? We can help you knock out all the items on your technology to-do list.
Remote Virtual Learning Sessions
It’s more important than ever to practice social distancing. Our remote learning sessions help you stay connected no matter where you are.
Client Reviews
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
Barb S
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.
Jim H
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
Ingrid S
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
Michael M
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
Karen M
My tech is patiently bringing me (at age 79) into the computer age. I am so glad that I found him through GroovyTek. What a wonderful gift!
Judy K
I think your service is great! I have used it, and I booked 2 sessions for my 83-year old husband who bought himself a new Ipad, but didn't know how to use it. He's been ill, so it was a great help that you came to the house. Thanks for the service.
Susan S
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
Carole M
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
Karen B
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
Margie C
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
Natalie W
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
Eva S
Dear GroovyTek team, I thank you from the bottom of my heart for this very supportive and beneficial service you provide! I am so grateful!
Loretta J
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
Laura M
We have had several help sessions with a GroovyTek trainer. WE could not be more pleased. My trainer takes all our questions and while answering types up his answers so even after he leaves, we can refer to his notes. I would recommend GroovyTek to any of my friends or family without hesitation. BTW, ALL the employees at this firm are extrememly knowledgeable and friendly.