Computer Assistance, Technical Remote Training and Device Specialists for the New York Region
GroovyTek can give you the tools you need to progress in your personal technology training journey. Our office is ready and waiting to take your New York area call at 877-201-3586, and one of our respectful team members can answer your questions. Or, they’ll make sure that you get in touch with the right Customer Care Specialist!
Complete the form below with any questions you may have and a Customer Care Specialist will be with you soon to help you with your Personal Technology Support! GroovyTek is your local New York Resource for Computer Assistance, Tech Support and Technology Training!
GroovyTek provides in-home support for your Apple and Android devices, whether you’re using a phone or a tablet. No matter what issue you’re having, we can help troubleshoot.
Need patient, on-demand computer repair? Our experts work with all operating systems and provide in-home and online services. We can troubleshoot hard drive issues, operating system problems, and much more.
Want faster Internet? If your WiFi connection is slow and spotty, our techs can help speed it up. From fixing your network connection to boosting your WiFi signal, we can establish a secure, speedy Internet connection.
Our computer experts have created a complete learning center to assist with your technology journey. We’ve created a monthly magazine, full of topical information, informative articles, and cool games and puzzles. We also have resources that include videos, webinars, lunch-and-learn classes, sessions, and more!
Need mobile device support? Or tech classes? Our computer consultants can provide comprehensive support for you, no matter what you’re looking for. From over-the-phone, remote, and in-home sessions, we can provide whatever you’re looking for.
Have feedback, questions, or concerns? Our customer care team is just a quick chat or email away—7 AM MT to 6 PM MT, Monday through Friday.
Books, webinars, magazines, individualized training sessions, blog posts, and tutorials … we’ve got it all! No matter what you’re looking for, our resources can help.
Everything from your TV, to your smartphone, to your thermostat is updating daily. How are you supposed to keep up? We can help you knock out all the items on your technology to-do list.
It’s more important than ever to practice social distancing. Our remote learning sessions help you stay connected no matter where you are.
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.
We have had several help sessions with a GroovyTek trainer. WE could not be more pleased. My trainer takes all our questions and while answering types up his answers so even after he leaves, we can refer to his notes. I would recommend GroovyTek to any of my friends or family without hesitation. BTW, ALL the employees at this firm are extrememly knowledgeable and friendly.
Outstanding trainers with expertise and a lot of patience at a fair price. I have used them for two years and they have given me a much better understanding of the in's and outs of how to use many aspects of my computer. It is a pleasure to have them come to my home and work on my own computer problems.
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.