Computer Assistance, Technical Remote Training and Device Specialists for the West Virginia Region
West Virginia residents, what are you waiting for? GroovyTek can help with your personaltechnology needs and computer issues. Give us a call at 877-201-3586, and one of our respectful team members can answer your questions. Or, they’ll make sure that you get in touch with the right Customer Care Specialist!
Complete the form below with any questions you may have and a Customer Care Specialist will be with you soon to help you with your Personal Technology Support! GroovyTek is your local West Virginia Resource for Computer Assistance, Tech Support and Technology Training!
Looking for in-home support for your Android and Apple devices? Phone or tablet, GroovyTek is here to help with your issues
Computer repair, You got it! Our experts at GroovyTek are experienced with a variety of operating systems to provide you with the in-home support that you need. We can troubleshoot hard drives, systems problems and so much more! West Virginia, look no further
Looking for fast internet? Your connections slow, spotty, and not delivering? Our techs can help get you up to speed from fixing those pesty network connections to bosting your signal. West Virginia – Let us help you today!
Our computer experts have created a complete learning center to assist with your technology journey. We’ve created a monthly magazine, full of topical information, informative articles, and cool games and puzzles. We also have resources that include videos, webinars, lunch-and-learn classes, sessions, and more!
Our tech training approach relies on a unique, personalized approach to tech support. After thousands of hours, we’ve fine-tuned our methods to make sure you get the best tech support service possible. We can train you to send texts, set up your new phone, buy a new device, and more!
Have feedback, questions, or concerns? Our customer care team is just a quick chat or email away—7 AM MT to 6 PM MT, Monday through Friday.
Books, webinars, magazines, individualized training sessions, blog posts, and tutorials … we’ve got it all! No matter what you’re looking for, our resources can help.
Everything from your TV, to your smartphone, to your thermostat is updating daily. How are you supposed to keep up? We can help you knock out all the items on your technology to-do list.
It’s more important than ever to practice social distancing. Our remote learning sessions help you stay connected no matter where you are.
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
I think your service is great! I have used it, and I booked 2 sessions for my 83-year old husband who bought himself a new Ipad, but didn't know how to use it. He's been ill, so it was a great help that you came to the house. Thanks for the service.
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.