Computer Assistance, Technical Remote Training and Device Specialists for the West Virginia Region
West Virginia residents, what are you waiting for? GroovyTek can help with your personaltechnology needs and computer issues. Give us a call at 877-201-3586, and one of our respectful team members can answer your questions. Or, they’ll make sure that you get in touch with the right Customer Care Specialist!
Complete the form below with any questions you may have and a Customer Care Specialist will be with you soon to help you with your Personal Technology Support! GroovyTek is your local West Virginia Resource for Computer Assistance, Tech Support and Technology Training!
Looking for in-home support for your Android and Apple devices? Phone or tablet, GroovyTek is here to help with your issues
Computer repair, You got it! Our experts at GroovyTek are experienced with a variety of operating systems to provide you with the in-home support that you need. We can troubleshoot hard drives, systems problems and so much more! West Virginia, look no further
Looking for fast internet? Your connections slow, spotty, and not delivering? Our techs can help get you up to speed from fixing those pesty network connections to bosting your signal. West Virginia – Let us help you today!
Need a patient, respectful technology assistant? Our computer experts provide computer help that’s tailored to your needs and learning skill. GroovyTek’s on-demand training method helps you learn, troubleshoot, and solve issues. After just one session, you’ll be hooked on learning more!
Our computer experts have created a complete learning center to assist with your technology journey. We’ve created a monthly magazine, full of topical information, informative articles, and cool games and puzzles. We also have resources that include videos, webinars, lunch-and-learn classes, sessions, and more!
Have feedback, questions, or concerns? Our customer care team is just a quick chat or email away—7 AM MT to 6 PM MT, Monday through Friday.
Books, webinars, magazines, individualized training sessions, blog posts, and tutorials … we’ve got it all! No matter what you’re looking for, our resources can help.
Everything from your TV, to your smartphone, to your thermostat is updating daily. How are you supposed to keep up? We can help you knock out all the items on your technology to-do list.
It’s more important than ever to practice social distancing. Our remote learning sessions help you stay connected no matter where you are.
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
Dear GroovyTek team, I thank you from the bottom of my heart for this very supportive and beneficial service you provide! I am so grateful!
My tech is patiently bringing me (at age 79) into the computer age. I am so glad that I found him through GroovyTek. What a wonderful gift!
A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!