The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!
tekfun
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GroovyTek's Personal Trainers
What Can GroovyTek's
Personal Tech Trainers Do for You?
Remember when you could use a camera without worrying about ‘cloud storage’? How about when you could play a cassette tape without worrying whether your songs were downloaded or not? Today, personal technology seems confusing or downright impossible to understand. If you want to know why you can’t seem to take control of your personal technology—sometimes, the answers seem endless. Maybe it’s the overwhelming amount of information available, or the feeling that you’ll never catch up, or the notion that you have no one to turn to. But if you want to learn how to use your own tech, what could you do?
Maybe you could call the tech support team from the company that produced your phone. But if you don’t feel like struggling through your call being transferred and rerouted to a call center on another continent, that’s out. Maybe you could ask your grandkids, seemingly born with knowledge of the latest apps and texting lingo. But if you don’t feel like being treated like a dinosaur, what else can you do?
That’s where GroovyTek’s unique approach to tech training comes in. Fay W., a friend of GroovyTek, has worked with many of our trainers over the years.
Today, a GroovyTek trainer was here for two hours to help me with my laptop/phone aches and pains. He did a wonderful job by answering questions, picking up new questions that I also needed to work out, and having the usual patience from each of your tutors that I’ve had from GroovyTek folks.
GroovyTek Takes a New Approach
to On-Demand Tech Support
Our approach to tech training is unique, because your agenda is always front and center. Rather than pushing new products that you don’t really want to hear about, or ignoring your explanations of what you really want to do with your devices, our top priority is respectful listening. This empathetic approach is the first step toward finding a solution for your tech needs. Our trainers want to empower you to use solutions provided during sessions, even when the trainer isn’t there!
through GroovyTek’s over-the-phone membership.
My trainer has a good sense of humor, and a store of useful information about the computer business and his work in it. Thank you for the help, and for sending—once again—someone who can truly be of help. I will contact you about future needs for sure.
Solving your technology frustrations and giving you the tools you need to conquer your devices is important to us. Give us a call at 303-317-2800 to schedule a session with one of our friendly, knowledgeable trainers today!
Client Reviews
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.
Mary D
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
Jeff W
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
Carole M
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
Laura M
I think your service is great! I have used it, and I booked 2 sessions for my 83-year old husband who bought himself a new Ipad, but didn't know how to use it. He's been ill, so it was a great help that you came to the house. Thanks for the service.
Susan S
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
John B
A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
Jean G
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.
Jim H
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
Barb S
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
Natalie W
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
Michael M
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
Margie C
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
Jennifer H
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!