I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
Before March of 2020, understanding how to maximize your personal technology was valuable.
Remember, back then; every large company was asking us to download their app to conduct business more efficiently. Our friends preferred a text message to a voice call or voicemail, and most of us had some degree of comfort and experience using our smartphones to video chat, and it was fun once and awhile.
There was an appetite to learn how to use tips and tricks for our smartphones, tablets, and computers. Most people knew that you could order Whole Foods delivered to your home in some areas by using an app or that you could order dog food delivered to your home. It was also a time when most of us thought about “work from home” days as days when we could keep an eye on our work but, at the same time, probably be able to squeeze in a few non-traditional mid-week activities. And yes, the word Zoom was pretty much something we thought of for increasing the image size on our camera or TVs.
Then, we were told that we couldn’t leave our homes or go to our offices. Then, we were told that we would have to rely on Zoom to stay informed, in touch, and employed. Remember, there were no “lockdown drills” offering best practices to prepare to endure and survive an international lockdown before March of 2020. After the planes hit the buildings on 9/11, we had cable news to turn to keep us informed of impending threats and national strategies, we had a common enemy and a renewed sense of community as a nation, once we were ready emotionally, we were OK to get back out there and get back to normal. Since March, we have been asked to be more self-reliant to figure out what tools we can use to make it through, mostly on our own.
As a result, understanding how to navigate personal technology has become an essential area of education for our entire culture. Almost all of the solutions to surviving and potentially thriving in this pandemic centric world are tied to understanding how to use personal technology.
It's only been a few months, but already the world is settling into a more virtual lifestyle and relying more and more on personal technology to do so. People from all ages and walks of life are now scheduling Zoom meetings, birthday parties, and happy hours. Back then, it was more of an “insiders” club to be a webinar viewer. In fact, what precisely a webinar was and how you access and view a webinar was far from common knowledge.
Viewing the changes from an organizational perspective, now, many offices are considering moving fully to Work From Home policies, and countries across the world indicate that a potential return to some form of lockdowns is a possibility moving forward. If you are asked to Stay at Home again or quarantine, you will rely on tools made available by personal technology.
This personal technology and personal tech support migration is taking place as accelerated as it is tied to the fact that we were already smack dab in the middle of the digital revolution, the world was already preparing to “update” our day to day practices to take advantage of innovations and efficiencies provided by the options available in a new digital world. This transition to technology was inevitable. The truth now is our need to adjust and be comfortable navigating this more digital-centric environment went from being something elective to now becoming a necessity.
GroovyTek is here to help with this transition. We are as committed as ever to our mission and we believe that we are uniquely positioned to be of service to many looking for support and guidance in this new reality. Please reach out to us and let us know how we can help you or your organization during these transitional times.
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
Dear GroovyTek team, I thank you from the bottom of my heart for this very supportive and beneficial service you provide! I am so grateful!
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
Outstanding trainers with expertise and a lot of patience at a fair price. I have used them for two years and they have given me a much better understanding of the in's and outs of how to use many aspects of my computer. It is a pleasure to have them come to my home and work on my own computer problems.
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
I think your service is great! I have used it, and I booked 2 sessions for my 83-year old husband who bought himself a new Ipad, but didn't know how to use it. He's been ill, so it was a great help that you came to the house. Thanks for the service.
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.