Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
Before March of 2020, understanding how to maximize your personal technology was valuable.
Remember, back then; every large company was asking us to download their app to conduct business more efficiently. Our friends preferred a text message to a voice call or voicemail, and most of us had some degree of comfort and experience using our smartphones to video chat, and it was fun once and awhile.
There was an appetite to learn how to use tips and tricks for our smartphones, tablets, and computers. Most people knew that you could order Whole Foods delivered to your home in some areas by using an app or that you could order dog food delivered to your home. It was also a time when most of us thought about “work from home” days as days when we could keep an eye on our work but, at the same time, probably be able to squeeze in a few non-traditional mid-week activities. And yes, the word Zoom was pretty much something we thought of for increasing the image size on our camera or TVs.
Then, we were told that we couldn’t leave our homes or go to our offices. Then, we were told that we would have to rely on Zoom to stay informed, in touch, and employed. Remember, there were no “lockdown drills” offering best practices to prepare to endure and survive an international lockdown before March of 2020. After the planes hit the buildings on 9/11, we had cable news to turn to keep us informed of impending threats and national strategies, we had a common enemy and a renewed sense of community as a nation, once we were ready emotionally, we were OK to get back out there and get back to normal. Since March, we have been asked to be more self-reliant to figure out what tools we can use to make it through, mostly on our own.
As a result, understanding how to navigate personal technology has become an essential area of education for our entire culture. Almost all of the solutions to surviving and potentially thriving in this pandemic centric world are tied to understanding how to use personal technology.
It's only been a few months, but already the world is settling into a more virtual lifestyle and relying more and more on personal technology to do so. People from all ages and walks of life are now scheduling Zoom meetings, birthday parties, and happy hours. Back then, it was more of an “insiders” club to be a webinar viewer. In fact, what precisely a webinar was and how you access and view a webinar was far from common knowledge.
Viewing the changes from an organizational perspective, now, many offices are considering moving fully to Work From Home policies, and countries across the world indicate that a potential return to some form of lockdowns is a possibility moving forward. If you are asked to Stay at Home again or quarantine, you will rely on tools made available by personal technology.
This personal technology and personal tech support migration is taking place as accelerated as it is tied to the fact that we were already smack dab in the middle of the digital revolution, the world was already preparing to “update” our day to day practices to take advantage of innovations and efficiencies provided by the options available in a new digital world. This transition to technology was inevitable. The truth now is our need to adjust and be comfortable navigating this more digital-centric environment went from being something elective to now becoming a necessity.
GroovyTek is here to help with this transition. We are as committed as ever to our mission and we believe that we are uniquely positioned to be of service to many looking for support and guidance in this new reality. Please reach out to us and let us know how we can help you or your organization during these transitional times.
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
Dear GroovyTek team, I thank you from the bottom of my heart for this very supportive and beneficial service you provide! I am so grateful!
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
Outstanding trainers with expertise and a lot of patience at a fair price. I have used them for two years and they have given me a much better understanding of the in's and outs of how to use many aspects of my computer. It is a pleasure to have them come to my home and work on my own computer problems.
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
I think your service is great! I have used it, and I booked 2 sessions for my 83-year old husband who bought himself a new Ipad, but didn't know how to use it. He's been ill, so it was a great help that you came to the house. Thanks for the service.
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.