My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
The Internet seethes with hot-button topics. One of those subjects, ironically, is the level of division in today’s society. Political parties, social issues, presidential candidates … they can spark flame wars. Generational issues, though, cause division that’s felt everywhere. With recent headlines raging over the use of “ok, boomer”, and millennials blamed for killing the latest industries, it’s not hard to see why. Headlines are warring with each other, and so are different generations.
However, there are particular issues that really cause a generational divide. If you keep up with the news, you’ve probably seen the headlines playing against each other. Each day, it seems, there’s a new article that’s impossible to understand. You can’t purchase a smart home speaker if you don’t have the skills necessary to send an email. The media acts as if you’re a dinosaur, irrelevant dead weight. Your opinions seem irrelevant too, dismissed with a war between #okboomer and #okmillennial.
One of the main conflicts revolves around technology. Adopting new technologies used to be fun. You used to be able to jump on a proverbial bandwagon with ease. When it came to getting a color TV, or a flip phone, or the dial-up Internet, it’s possible that you led the pack. Things changed, though. Technology got more all-encompassing and confusing. Before, interacting with technology was a choice. Now, it’s seemingly mandatory. You can’t take a step outside without having to cope with it. Due to a lack of respect for users who weren’t born with a smartphone in their hand, you’ve been left behind. Technology isn’t fun anymore. It’s frustrating. This causes dissension between generations and mutual scorn that causes meaningless conflict.
You aren’t the only one being affected by the media, though. It’s easy to point fingers and share the blame. That never-ending blame game only results in more conflict. What about the media that affects other generations? What about societal attitudes that work against them? What about dismissing millennials as lazy slackers? You aren’t the only one being affected.
Scan the headlines with a birds-eye view. You’ll see that Millennials and Generation Z are also receiving their fair share of media-bashing. Endless headlines with lists of things that millennials are killing, from diamond rings to the golf industry, bombard them daily. Held responsible for a litany of problems directly caused by generations before them, Millennials and Generation Z can’t win. That isn’t the only issue that millennials and Generation Z are facing, though. They’re dealing with the same issues that you are: a lack of understanding based on assumptions and a lack of knowledge.
Many people are incredibly annoyed by the approach that younger generations take when it comes to socializing. Have you ever walked into a restaurant and seen everyone looking down at their phones? No one is talking to the people they’re actually at the table with. They’re busy tapping away at their screens. It’s a sad state of affairs, and it annoys many people. Have you ever tried to hold a conversation with your grandchild? You love them to death, but it seems like they can’t be bothered to pay attention to you. Even scheduling activities doesn’t work, because they can’t seem to put their phone away to coordinate an event.
Imagine that you're trying to go to a movie with them. In the middle of the conversation, they pull out their phone and start typing away. It seems like random words or sentences can cause them to clock out of real-life and pick up their phone again, but it’s impossible to tell what those trigger words are. How are you supposed to connect with your grandkids if you can’t tell what the problem is?
Sometimes, the problem isn’t the activity itself. It’s a lack of understanding. People over the age of forty and younger generations are speaking a different language. It’s too easy to reduce people to stereotypes, too. Old people can’t open an email without wiring their life savings to a scammer that lives in someone’s basement. Young people are socially stunted because they can’t put their phones down. Of course, neither of those things are true. Some people exist on both sides of the spectrum, and most of us are firmly in the middle.
For instance, what are you trying to do when you text your grandchild? Even if you do it wrong, or pick the wrong emojis, or take forever to tap out a message, you’re trying to connect with technology that’s foreign to you. You’re smart and capable, not a stupid dinosaur who’s incapable of learning new tricks. It just takes you a little longer to adapt to technology that you weren’t born with. You’re doing your best and trying to learn with the resources that are available to you. This is all that younger generations can expect.
Your grandchild and younger generations, in general, should make an effort to understand you. That responsibility goes both ways, though. If you want them to understand you, you have to make an effort to understand them. What is your grandchild doing when they seemingly check out of the conversation about going to the movies and start tapping away on their phone? Of course, they could be rudely checking out of the conversation. In most cases, though, they’re making a helpful contribution to the conversation! They’re looking up the price of tickets, or directions to the movie theater, or see what’s playing during the times that you can go.
Living in the Information Age means that your grandchild doesn’t need to debate the answers to questions because no one is quite sure. Within seconds, they can find the answer on the Internet and end the discussion. This allows them to be informed, active members of the world they live in.
Trying to stay connected is different for young generations, too. Maybe you know that your grandchild isn’t looking up information on the Internet to assist with the direct conversational topic at hand. Maybe you know that they are texting someone back. Why can’t it just wait until they’re done socializing with the person they’re actually with?
The answer often lies in volume. Maybe you only get a couple of emails per day. You can check your email once at the end of the day, without missing any time-sensitive information. You may only get a few texts per day too. This sluggish approach is easy to keep up with. You can spend mere moments on your phone, and stay up to date with the digital version of your social life. By contrast, though, the average teen sends and gets thousands of texts per month. Keeping up with them isn’t merely social. Updates on college applications, keeping up with long-distance relatives, and keeping in contact with parents who want to know when they’re home safe is all handled via text. They’re only trying to keep their volume of unanswered texts at a manageable level.
Over the past few weeks, GroovyTek has fostered conversations about social isolationism and ageism. The way they impact our society touches everyone, both young and old. By approaching generational divides with compassion and understanding, this division can end.
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
Dear GroovyTek team, I thank you from the bottom of my heart for this very supportive and beneficial service you provide! I am so grateful!
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Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
Outstanding trainers with expertise and a lot of patience at a fair price. I have used them for two years and they have given me a much better understanding of the in's and outs of how to use many aspects of my computer. It is a pleasure to have them come to my home and work on my own computer problems.
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
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