Dear GroovyTek team, I thank you from the bottom of my heart for this very supportive and beneficial service you provide! I am so grateful!
Can you think of any parodies, or “spoofs,” of a movie or song? Weird Al Yankovic is an example of a musician who made a living singing spoofs of real songs. In the online world, spoofs are similar. Spoofing is a type of hack where an email is sent from a malicious source that is impersonating someone you know, such as your bank, or a friend or family member. Spoofed emails often ask for personal information, such as asking you to reply with an account number for verification. The email spoofer then uses this account number to access your bank account and other personal details.
The reason the email looks like it is from a person you know is likely because that person’s email was hacked, and hackers obtained your email address from your friend or family member’s computer.
It’s a good idea to set up your email system so you can preview an email without actually opening it up. In this case, the best thing to do is not to open the email, then perhaps contact the person (separately from the email, such as calling) to ask if this is indeed something they sent. If you determine the email is unsafe, mark it as Spam (“spam” is unsolicited mail that you don’t want to receive) and your email service will block any future correspondence from the sender.
GroovyTek Tip
Often hackers and scammers will try to mimic your phone number when they contact you, calling from the same area code and first three numbers of your phone number. After you receive a call that is an attempt to scam you, block that number from calling your phone. Most phones have a “Block this Caller” option when you review the phone call’s details. Your phone’s user guide or online help can describe the steps, if needed.
GroovyTek Tip
Add yourself to the National Do Not Call List Registry at www.donotcall.gov
Dear GroovyTek team, I thank you from the bottom of my heart for this very supportive and beneficial service you provide! I am so grateful!
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
My tech is patiently bringing me (at age 79) into the computer age. I am so glad that I found him through GroovyTek. What a wonderful gift!
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
I think your service is great! I have used it, and I booked 2 sessions for my 83-year old husband who bought himself a new Ipad, but didn't know how to use it. He's been ill, so it was a great help that you came to the house. Thanks for the service.
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.
A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.