I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
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Why Bother with Technology Training?
There are so many distractions facing folks every day; it can feel totally overwhelming. We are served marketing messages at all hours of the day, and they come from all angles. It can often feel like we are in a crowded market, convinced to try every merchant's items 24 hours a day. It is hard to find a place to retreat and relax without being pitched "why you need to do X or why you should consider doing Y." There are so many services and so many companies demanding your attention thru new intrusive tactics, it is easy to lead to wanting to shut down and not want to explore new options and services being presented to you.
That being said, we would like to take a moment to explain why we are so passionate about technology training. First of all, it is important to understand that we live in the midst of the digital revolution. We are in the middle of a fundamental transformation of how we live our lives. Moving forward, we believe that almost all innovation and advancement in our society will have a large piece of its DNA rooted in personal technology. The solutions to today's and tomorrow's challenges will most likely be addressed by an application that will live on smartphones or computers. People are coming up with new and better mousetraps every day, and most of them are available online or via the app stores.
That being said, how can you keep up and navigate this new era we find ourselves living in? The first step is to develop a relationship with a trainer who can become your trusted resource. We have learned some real lessons over the past 5 years of conducting technology training sessions, and one lesson we take to heart is that people's personal technology is as unique as their fingerprint. No two people use their smartphone the same way, no two people have the same set-up on their desktop, so there is no real reason to believe that anything aside from one-on-one training will be effective in terms of helping folks learn how to navigate their technology, their own way and on their own terms.
Further, with the advancement and evolution of technology happening at such a rapid pace, it is important to work with a trainer that can sort out the "noise" and help you focus on the elements of technology that can bring true benefit to you. This is especially important for non-digital natives. Non-digital natives are those of us who didn't grow up with a smartphone or iPad in our hands or classrooms. It is helpful for non-digital natives to learn from a technology trainer about how to make the most of new offerings, subscriptions, and services as well as to learn the "rules of the road" so that when you start using new tools and platforms, you understand how to "fit in" and become part of that new environment.
We believe this service area; we call it Consumer IT training and support will become a widespread offering. As we enter further and further into the digital age, it will be necessary for all households to have a technology resource on call to help with any unexpected challenges that might arise as we become more and more reliant on our lives' digital tools.
It is a time of great transformation with incredible upsides; having a trainer to help navigate the journey is a great first step to making the most of the times we find ourselves living in.
Call us today at 877.201.3586
to get patient, respectful technology training for your parents.
Client Reviews
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
Carole M
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
Ingrid S
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
Jeff W
Very pleased with the experience. Knowledgeable trainer who was most helpful. Highly recommend the service.
Michael M
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
Barb S
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
Karen B
Outstanding trainers with expertise and a lot of patience at a fair price. I have used them for two years and they have given me a much better understanding of the in's and outs of how to use many aspects of my computer. It is a pleasure to have them come to my home and work on my own computer problems.
Jerry P
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
Karen M
The trainers are so friendly, and helpful. They certainly have lots of patience and knowledge. They make you feel so comfortable asking questions you would not dare ask your family to show you again how to do. They are always welcome in my home, sometimes I hate to see them go!
Debera F
A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
Jean G
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
Eva S
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
Marcia F
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
Laura M
We have had several help sessions with a GroovyTek trainer. WE could not be more pleased. My trainer takes all our questions and while answering types up his answers so even after he leaves, we can refer to his notes. I would recommend GroovyTek to any of my friends or family without hesitation. BTW, ALL the employees at this firm are extrememly knowledgeable and friendly.